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di·plo·ma|cy n. 3. skill in dealing with people; tact
tact n.SYN. - in diplomacy, implies a smoothness and adroitness in dealing with others, sometimes in such a way as to gain one's own ends.
cour·te|sy n. 2. a polite, helpful or considerate act or remark.
When I see the email notice appear in my browser window, I know there is a greater than 50% chance that the incoming email will be some type of unsolicited spam.
I will be offered credit card services for businesses I do not own, software to become a super sleuth, herbal remedies to extend genitalia I do not possess, unrealistic weight loss programs, and a plethora of endless promises and 'too good to be true' deals.
However, when that sweet moment occurs that I recognize the sender's name and receive email from a cherished friend, distant acquaintance, or online associate ... I open the email with eager anticipation.
I open each email expecting to "hear" the words of someone I trust. I expect their words to inform, teach, update, enchant, or simply greet me.
Perhaps I am naïve in my old age, but I also open each email expecting the "voice" of the sender to be written with courtesy, tact, and diplomacy.
No, I am not Pollyanna.
I simply believe in treating others as I want to be treated.
But words, written in haste or perhaps in frustration, can be "heard" with ears of disappointment, resulting in misinterpreted anger ... and vague misunderstanding.
When I write, either herein the journal or in email format, I "read" my written words as they are meant to be spoken.
Why?
Because I want my recipient to "hear" my voice. A voice that will undoubtedly be courteous, diplomatic and tactful.
Why?
I have learned first hand the disappointment of seeing the email notice appear in my browser window only to be met with discourteous, tactless and far from diplomatic content.
From someone I trust.
For today, I prefer the spam.
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